Residential
Residential
HOMES, TOWNHOMES, AND APARTMENTS FOR RENT
At Millan Enterprises, we elevate the standard for residential living. Our deep-rooted expertise extends beyond property management basics to crafting vibrant communities where every tenant feels valued. Millan Enterprises stands at the forefront of quality and comfort in residential living with an extensive portfolio of homes, townhomes, and apartments for rent in Clarksville, TN.
Our residential portfolio offers a variety of options ensuring that all housing needs are met with exceptional care and attention to detail. We understand that a home is more than just a space, it’s where life happens. That’s why we’re dedicated to continuous improvement and personalization of our services, aiming to help you find your perfect place to call home.
Application Requirements
All Applicants must meet the following Criteria
All applicants 18 years or older must apply.
- A valid, government-issued photo ID is required for all applicants.
Income Requirements:
- Proof of income (last 60 days of pay stubs, or offer letter).
- Applicants must demonstrate income of at least three times the rent per month.
Credit Criteria:
- A minimum credit score of 600-650 is favorable.
- Negative credit score or lack of a credit score could negatively affect the application.
- Co-signers can be used for income-qualifying purposes only. They must have a credit score of 680+ and income of 3.5x the monthly rent.
Background Check:
- All applicants will undergo a criminal background check, with consideration given to the offense’s nature, severity, timing, and relevance to resident safety; violent or drug-related convictions may lead to disqualification.
Rental History:
- Positive rental references are required, with no evictions in the past five years; unpaid landlord balances or collections must be resolved with proof of payment to avoid disqualification.
Processing Time: Applications are typically processed within 48 hours. Incomplete applications may result in delays.
**Please consider additional costs after approval: A security deposit—equal to one month’s rent or two months’ rent if conditionally approved—and one-time $150 admin fee are due upon approval to hold the home; prorated rent is due at move-in, and renter’s insurance with at least $100,000 liability coverage is required.
Occupancy is limited to two (2) persons per bedroom.
Smoking is prohibited within individual units and common areas.
The application fee is non-refundable regardless of the decision.
Pet Policy:
- Allowed pets vary by property; a non-refundable $350 fee per pet applies, and monthly pet rent ranges from $35–$60 based on the FIDO score from PetScreening.
Breed restrictions: Dogs that are purebred or mixes of the following breeds are prohibited: Akita, Alaskan Malamute, Chow-Chow, Doberman, Great Dane, Pit Bull (also known as American Staffordshire Terrier, American Pit Bull Terrier, Staffordshire Bull Terrier), Rottweiler, Saint Bernard, and Shar-Pei. All other animals are prohibited, including but not limited to, snakes, ferrets, iguanas, potbelly pigs, rabbits, and insects.
Equal Housing Opportunity:
- Millan Enterprises is an Equal Housing Opportunity provider. We do not discriminate based on race, color, religion, sex, disability, familial status, or national origin.
For questions, please contact:
residential@millanenterprises.com
931-538-6049
126 Main St, Ste A, Clarksville, TN 37040
Residential Team
Brittani Graening
Executive Director of Real Estate
Lyza Cernick
Director of Residential Real Estate
Ronnica Lax-Felder
Assistant director of residential real estate
Bethany Culp
Residential Property Manager
Kathy Devito
Residential Property Manager
Frequently Asked Questions
What are your application requirements?
All applicants 18 years or older must apply.
- A valid, government-issued photo ID is required for all applicants.
Income Requirements:
- Proof of income (last 60 days of pay stubs, or offer letter).
- Applicants must demonstrate income of at least three times the rent per month.
Credit Criteria:
- A minimum credit score of 600-650 is favorable.
- Negative credit score or lack of a credit score could negatively affect the application.
- Co-signers can be used for income-qualifying purposes only. They must have a credit score of 680+ and income of 3.5x the monthly rent.
Background Check:
- All applicants will undergo a criminal background check, with consideration given to the offense’s nature, severity, timing, and relevance to resident safety; violent or drug-related convictions may lead to disqualification.
Rental History:
- Positive rental references are required, with no evictions in the past five years; unpaid landlord balances or collections must be resolved with proof of payment to avoid disqualification.
**Please consider additional costs after approval: A security deposit—equal to one month’s rent or two months’ rent if conditionally approved—and one-time $150 admin fee are due upon approval to hold the home; prorated rent is due at move-in, and renter’s insurance with at least $100,000 liability coverage is required.
Occupancy is limited to two (2) persons per bedroom.
Smoking is prohibited within individual units and common areas.
The application fee is non-refundable regardless of the decision.
How do I apply for a home?
Begin by exploring our diverse listings of available properties directly on our website. Discover the perfect space that meets your needs and desires.
Interested in a closer look? You can easily arrange a property tour by contacting our friendly team or using the convenient scheduling feature on our website. Viewing the property is optional, and you’re welcome to proceed directly to the application if you prefer.
Ready to move forward? Complete our straightforward online application process and submit any necessary documents through our secure application portal. It’s fast, easy, and can be done anytime, anywhere.
Once your application is submitted, sit back and relax. Our dedicated team at Millan Enterprises will process your application efficiently. Expect a call from us within 1-3 business days to discuss the outcome and the exciting next steps.
What is your pet policy?
Our pet policy varies by property. Please review the individual property listing for specific details.
For properties that allow pets:
Pet Limit: Up to two pets per apartment
Weight Limit: 80 lbs combined (if two pets)
Additional breed or species restrictions may apply. Please contact our leasing team for further information.
What are the breed restrictions on pets?
Generally, acceptable pets include domestic cats, fish (maximum tank size: 50 gallons), birds, and dogs. Dogs that are purebred or mixes of the following breeds are prohibited: Akita, Alaskan Malamute, Chow-Chow, Doberman, Great Dane, Pit Bull (also known as American Staffordshire Terrier, American Pit Bull Terrier, Staffordshire Bull Terrier), Rottweiler, Saint Bernard, and Shar-Pei. All other animals are prohibited, including but not limited to, snakes, ferrets, iguanas, potbelly pigs, rabbits, and insects.
When a pet is permitted on a property, a non-refundable fee, and additional rent are required. These charges may vary among Company properties. Additional fees, rent, and deposits will not be required, and breed restrictions may not apply, as accommodation for disabled person’s support animals. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
NO ANIMAL IS AUTHORIZED WITHOUT MANAGEMENT’S PRIOR WRITTEN PERMISSION AND THE EXECUTION OF AN ANIMAL ADDENDUM.
How much is the application fee?
$55 for all applicants 18 or older
Do you accept Section 8?
We do not accept Section 8 at this time.
Do you accept vouchers as payment?
No. We do not accept housing vouchers as a form of payment.
How do I access the Online Portal?
You’ll receive an Online Portal Activation email or text message from Millan Enterprises.
- Click Activate Now in the email, or tap the link in the email/text message.
- Create a strong password to complete your portal activation.
You can also self-register by visiting: MillanEnterprises.appfolio.com/connect
- Click Request Access to the Portal and enter your information.
Once activated, you can:
- Bookmark the login page in your browser
- Create a shortcut icon on your device
- Download the AppFolio mobile app for easy access anytime
How do I set up auto-pay for my rent?
- Access AutoPay
- From the Home or Payments tab, click Set Up AutoPay to schedule recurring payments.
- Choose or Add a Payment Method
- If you’ve saved a payment method, it will appear here.
- To add a new one, select Create a New Payment Method and choose from:
- eCheck (direct withdrawal from your bank account – free option)
- Credit/Debit Card (fees apply – Apple Pay available on mobile)
- Set Payment Preferences
- Give your payment a name.
- Choose to pay a fixed amount or your outstanding balance each month.
- Select a start date for payments.
- If paying your outstanding balance, you can set a maximum limit or use the suggested amount.
- Confirm & Review
- Click Create AutoPay.
- You’ll receive a confirmation email once your payment processes.
- View or update your AutoPay details anytime from the Payments tab in your Online Portal.
How soon can I move in?
Each home is listed with an availability date. Once you submit your application, we typically process it within 48 hours, provided all required documents are received promptly. Move-in timelines may vary on a case-by-case basis, but applicants who are prepared with the required move-in funds and have completed the application thoroughly can generally move in shortly after approval.
How long can you hold a home?
For homes available for immediate move-in, we can hold the property for a maximum of 14 days from the application date. For homes with a future availability date, we can hold the property for up to 14 days from the posted availability date.
What is the minimum credit score for application approval?
All applications are assessed holistically once all the information has been received.
How soon can I get an answer on my application?
Most applications are processed within 48 hours, provided all required documentation is submitted promptly. Delays may occur if additional information or verification is needed.
What is considered a maintenance emergency?
A maintenance emergency is any issue that poses an immediate threat to health, safety, or property. Examples include:
- Fire – Call 911 first
- Smoke detector going off or beeping
- No heat when outdoor temperature is 55°F or below (or expected to fall to 55°F or below)
- No A/C when outdoor temperature is 75°F or above (or expected to rise to 75°F or above)
- Uncontrollable water leak that cannot be stopped/turned off
- No hot water
- Total loss of power – contact your local power company first
- Refrigerator not working
- Entire stove not working
- Broken exterior door/window locks on the first floor
- Clogged toilet in a one‐bathroom home
- Lockouts – after hours, contact a locksmith
- Swimming pool safety hazards (broken glass, water discoloration obscuring main drains, feces in the pool, gates not self‐closing/latching, drowning/serious injury)
- Malfunctioning gates blocking entry/exit
- Garage door malfunction with vehicle or person trapped inside
If you experience any of the above during or after office hours, call our office and select Option 1 to be connected to emergency maintenance.
How do I report a maintenance emergency?
Call our office and select Option 1 to be connected to our emergency maintenance line.
I can't pay online. What other payment options do I have?
If you are unable to make payments online through the AppFolio Tenant Portal, you may use one of the following AppFolio-supported alternatives:
- Electronic Cash Payments – Available at participating retail locations (contact our office for your payment code and locations near you)
- Money Order or Cashier’s Check – Payable to Millan Enterprises, LLC and delivered to our office
- Credit/Debit Card – Can be processed in the Tenant Portal or in-office (processing fees apply)
- ACH (Electronic Bank Transfer) – Free option available through the Tenant Portal or in-office setup
Please note: Any payment made in the office will incur a $25 processing fee.
How can I renew my lease?
If your home is eligible for renewal, our leasing team will contact you in advance of your lease expiration with renewal options and instructions. To renew:
- Review the renewal terms provided.
- Confirm your intent to renew with our leasing team.
- Sign the renewal agreement through the AppFolio Tenant Portal or in person.
We recommend responding promptly to ensure your preferred lease term and rate are secured.
How can I submit a notice to vacate?
Notices to Vacate must be submitted in writing through the AppFolio Tenant Portal or delivered directly to our office. A 60-day written notice is required prior to your lease end date, in accordance with your lease agreement.
Be sure to include:
- Your full name and address
- The date you intend to vacate
- Your forwarding address for final correspondence and security deposit processing
- Your signature and date of submission
Once your notice is received, our proeprty management team will confirm it and provide you with a Move-Out Packet containing detailed instructions and requirements for vacating your home.
How can I get in touch with my property manager?
You can contact your property manager directly through the AppFolio Tenant Portal by sending a message, or by calling our main office during business hours and requesting to be connected. For urgent matters outside of office hours, please call the office and follow the prompts for emergency maintenance.
What is the last day to pay rent?
Rent is due on the 1st of each month. A 10% late fee will be applied on the 6th.
I received military orders. What's the next step?
If the lessee is, or becomes, a member of the United States Armed Forces on active duty, and the lessee receives PCS or Deployment orders for a period of ninety (90) days or more, the lessee may terminate the lease upon giving thirty (30) days written notice to Millan Enterprises. The lessee shall also provide to Millan Enterprises a copy of the official orders reflecting the change which warrants termination under the Lease Agreement.
What utilities do I need to set up for my rental?
When moving into your new home, managing utility setups is straightforward and essential. Here’s what you need to know:
- Lessee’s Responsibility: You are responsible for arranging and funding all necessary utilities for your rental property, such as water, electricity, gas, and internet services, unless specified otherwise by Millan Enterprises.
- Activation Deadline: Ensure all utility accounts are transferred to your name by no later than the lease start date to avoid any disruptions in service.
- Utility Inclusion: It’s important to note that utility coverage may vary by property. We recommend reviewing your Lease Agreement for specific details regarding which utilities, if any, are included in your lease.
For assistance or more information on setting up utilities, please don’t hesitate to contact our office. We’re here to help make your transition as smooth as possible.
What if I want to buy a home?
At Millan Enterprises, we not only provide exceptional rental services but also pave the way for your future homeownership dreams. Understanding the desire to transition from renting to owning, we offer dedicated assistance in finding the perfect home that matches your aspirations and budget.
Expert Real Estate Team: Our in-house real estate specialists, including Rylan Kean, REALTORⓇ, and Bethany Culp, REALTORⓇ, bring a wealth of knowledge and expertise to the table. Associated with Byers and Harvey, they possess the local market insights necessary to guide you smoothly through the home-buying process.
Personalized Home Buying Experience: We believe every home-buying journey is unique. Whether you’re looking for your first home, upgrading, or finding an investment property, our team is committed to understanding your specific needs. By combining personalized service with our extensive property listings, we ensure that your path to homeownership is as seamless and fulfilling as possible.
To start your home-buying adventure with Millan Enterprises, please contact our office. Our team is enthusiastic about helping you transition from our valued tenant to a proud homeowner, offering guidance at every step of the way.
